Privacy Policy

Privacy Policy for NTZ Exchange

Thank you for your interest in NTZ Exchange. Protecting your personal data is very important to us. Below we inform you, in accordance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR), about the processing of your personal data by NTZ Exchange.

1. Data Controller

The controller responsible for data processing is:

Nine to Zero UG (haftungsbeschränkt)
Malzer Chaussee 173
16515 Oranienburg
Germany

Represented by:
Bryan Brückmann

Contact:
Phone: +49 176 91363095
Email: mail@ntzexchange.de

2. Collection and Processing of Personal Data

We collect and process your personal data when you use our services, in particular when you purchase digital credit. The personal data we collect generally includes:

• Name
• Address
• Email address
• Payment information (e.g. PayPal account or email address)
• Any other information required to process the contract

Providing this data is necessary to perform the requested services. Without this data, we are unable to execute the contract.

3. Purpose of Data Processing

Your personal data is processed for the following purposes:

• Processing orders and providing digital credit
• Communicating with you in connection with contract execution
• Fulfilling legal obligations, in particular tax and commercial law requirements
• Improving our services and the usability of our website

4. Disclosure of Data to Third Parties

Your personal data will only be disclosed if this is necessary for contract performance. This includes in particular:

• Payment service providers: For payment processing (e.g. PayPal), the required payment data is transmitted to the respective service provider.
• Technical service providers: We use technical service providers for hosting, maintenance, and operation of our website. These providers may have access to your data only to the extent necessary to perform their services.

Any further disclosure of your data will only take place if you have expressly consented to it or if we are legally obliged to do so.

5. Data Retention Period

We store your personal data only for as long as necessary to fulfill the purposes stated above or as required by statutory retention obligations (e.g. tax or commercial law). After expiry of these periods, the data will be deleted unless you have expressly consented to longer storage.

6. Your Rights

Under the GDPR, you have the following rights:

• Right of access: You may request information about the personal data we store about you and how it is used.
• Right to rectification: You have the right to request correction of inaccurate or incomplete data.
• Right to erasure: You may request deletion of your personal data, provided no statutory retention obligations apply.
• Right to restriction of processing: Under certain conditions, you may request restriction of the processing of your data.
• Right to object: You may object to the processing of your personal data where it is based on legitimate interests.
• Right to data portability: You have the right to receive your personal data in a commonly used, machine-readable format or to request its transfer to another controller.

To exercise these rights, please contact us using the contact details listed above.

7. Right to Lodge a Complaint with a Supervisory Authority

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority.

Competent supervisory authority:

The State Commissioner for Data Protection of Brandenburg

Stahnsdorfer Damm 77

14532 Kleinmachnow

Germany

Phone: +49 (0)33203 356-0

Email: poststelle@lda.brandenburg.de

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. These measures are regularly reviewed and adapted to the current state of technology.

9. Changes to This Privacy Policy

This privacy policy is updated regularly to reflect changes in our business processes or legal requirements. The current version is always available on our website at https://www.ntzexchange.de.